Before Neutrino: a backlogged warehouse with missed calls, paper piles, and manual handoffs.
For Australian owner-founders · any industry

Understand what already works. Fix the bottlenecks. Get serious time back each week.

Australian owner-founders of small and medium businesses. Patchwork, disconnected systems, spreadsheet busywork, and long hours — the owner is still the glue. Then we understand what already works, fix the bottlenecks, and get serious time back each week. Done-for-you, minimal meetings, join what already works — not a full rip-and-replace. See how we work Fabrication or light manufacturing? See the shop path.

Australian-builtDone-for-you, join what already works

Sound familiar?

Patchwork systems, spreadsheet busywork, and long owner hours.

Want a ranked Opportunities Report, not just a quiz? Book the Opportunities Report.

“We've got systems that don't talk to each other.”

Five tools, three spreadsheets, and a notebook nobody can find.

Book Opportunities ReportOr take the free quiz

“We're drowning in repetitive admin and copy-paste work.”

The team spends more time on data entry than the actual job.

Book Opportunities ReportOr take the free quiz

“Great ideas keep dying in the gap between strategy and build.”

We know what to do — we just can't get it shipped.

Book Opportunities ReportOr take the free quiz

“We know AI could help but don't know where to start.”

Everyone sells the same pitch. None of it fits how we work.

Book Opportunities ReportOr take the free quiz

“We have a product idea but nothing physical to show yet.”

We just need to test if the thing works before committing.

Book Opportunities ReportOr take the free quiz

“Our customer data is scattered across five tools.”

Nobody has a single view of what's actually happening.

Book Opportunities ReportOr take the free quiz

Opportunities Report

$975AUD

Opportunities Report — $975 AUD.

The Opportunities Report is $975 AUD — paid before the discovery call. We credit it in full toward your System Build if you sign a SOW within 90 days. GST not applicable.

Booking bonus

Book the $975 AUD online Opportunities Report and an ops map plus SOPs are included.

The ops map (current state) is delivered with the Opportunities Report. SOPs for the fixed workflow are delivered with the System Build.

System Build — next step

A System Build is a fixed-price done-for-you project after your Opportunities Report. Typical builds sit in the $10–30k AUD band. The exact price is set in your Statement of Work — there is no single public list price.

50% on SOW sign to start, 50% on handover. We credit the full $975 AUD Opportunities Report fee toward your System Build if you sign a Statement of Work within 90 days of receiving your report. The assessment credit applies to the first invoice within the credit window.

Every System Build includes 90-day post-build support and a team walkthrough so staff can run it without the owner.

Web, automation, and AI-in-build work can connect to what you already use, replace it, or do both.

Opportunities Report Guarantee

If you are not happy with your Opportunities Report, we'll refund the full $975 AUD assessment fee. Claim in writing within 14 days of report delivery.

This guarantee does not limit your rights under the Australian Consumer Law.

Read full terms

Not ready to book? Book a free 15-min chat, or Get updates instead

What’s included

  • A 45-minute discovery Zoom call with our team
  • A written Opportunities Report within 3 business days of paid booking, ranked by impact vs. effort
  • A 30-minute follow-up strategy call to talk through the report
  • Yours to keep — whether you build with Neutrino or not

45 minutes not enough to understand your problems? On-site Full Business Day

How Neutrino works

Three steps from stuck to shipped, at a fixed price.

Ready for a ranked Opportunities Report? Book the Opportunities Report. Prefer a scored check first? Take the free Operations Readiness Scorecard.

  1. Assess

    A 45-minute video call. We walk through your work, your tools, and where time leaks out. Minimal meetings after that. No slide deck. We map the real picture with you.

    Deliverable: 45-minute discovery call — your problems, mapped

  2. Identify

    Within 3 business days of paid booking you get a written report — every chance we found, ranked by impact vs. effort, with a clear order to fix things. You keep the report even if you don't build with us. The included ops map (current state) is delivered with that report.

    Deliverable: Opportunities Report (PDF) and ops map

  3. System Build

    We scope, quote, and build the top items from your report — AI helpers, web tools, or a custom part. Web, automation, and AI-in-build work can connect to what you already use, replace it, or do both. A System Build is a fixed-price done-for-you project after your Opportunities Report. Typical builds sit in the $10–30k AUD band. The exact price is set in your Statement of Work — there is no single public list price. 50% on SOW sign to start, 50% on handover. Every System Build includes 90-day post-build support and a team walkthrough so staff can run it without the owner. A project, not a monthly trap. You own the result. SOPs for the fixed workflow are delivered with the System Build.

    Deliverable: Shipped, live, handed over — including SOPs, 90-day support, and a team walkthrough

Where to start

Your business has a lot of moving parts. We find the ones costing you.

Built for Australian owner-founders in any industry. Whether it’s a process that keeps breaking or a part you can’t buy anywhere, we understand what already works, then tell you what to fix first. Fabrication or light manufacturing? See the shop path.

Ready for a ranked Opportunities Report? Book the Opportunities Report.

Fix or build for your business

Australian owner-founders of small and medium businesses. Patchwork, disconnected systems, spreadsheet busywork, and long hours — the owner is still the glue. Then we understand what already works, fix the bottlenecks, and get serious time back each week.

Need a custom part you can't buy?

Finished one-offs, odd fittings, or a test piece to prove an idea — when off-the-shelf will not do. Book a call and bring the problem; you don't need drawings or a spec.

Not ready to book?

Get updates and resources — no spam.

We could fake the testimonials. Most agencies do. We're not going to.

We’re new. Real case studies will appear here as engagements wrap. See case studies.

Mark Lewis

Who builds this

Mark Lewis, Founder & Systems Architect

Melbourne-based · Working with businesses across Australia

Mark Lewis has spent his career solving complex real-world problems — across engineering, live events, technical operations, and software. Every Neutrino assessment and build is led by Mark, not handed to a junior account manager.

Still unsure?

That’s fair — you don’t have to book blind.

Most people want to check two things first: what the stuck work is costing them, and what happens after the assessment. Try either below — each takes a minute, and neither locks you in.

What is the stuck work costing you?

Rough annual cost of manual admin — before any build investment.

Different starting point

Have an idea but don't know how to solve it?

Maybe it's a website, a web tool, a workflow fix, or a custom physical build — you don't need the perfect brief. Tell Spark what you're trying to achieve. We'll capture it in your words and fast-track you into the same discovery call as the free quiz.

Book Opportunities Report

Same next step as the quiz: discovery call, Opportunities Report, then a fixed-price build quote if we're a fit.

Spark is Neutrino's assistant. It records your idea in your words — no payment to start.